Game privacy policy

Reality Clash Limited (“Us” or “we”) recognizes the importance of protecting the privacy of your personal information, and we have prepared this privacy policy (“Privacy Policy”) to provide you with important information as to how the personal data we collect from you, or that you provide to us through your use of the mobile video game “Reality Clash” (the “Game”) will be collected and used by us. This Privacy Policy (together with our Game’s Terms of Use, Trading Platform Privacy Policy and Trading Platform Terms of Use and any other documents referred to in them) sets out important information about the ways in which we process any personal information that we collect from you, or that you provide to us, when you play the Game, use the trading platform (“Trading Platform”) or otherwise have interactions with us. Please read all of the policies listed above carefully to understand how we use and protect the personal information relating to you which we collect.

About Us

For the purposes of this Privacy Policy, the data controller is Reality Clash Limited of 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA. We are a company registered in Gibraltar with the company number 116108.

If you have any queries or complaints about this Privacy Policy, the Game or the Trading Platform, or would like to know what information we hold about you, our contact details are as follows:

Email: info@realityclash.com Address: 77 Shaftesbury avenue, London, W1D 5DU

Information you give us

We will collect the information that you provide to us when you set up your account, purchase a virtual weapon to use in the Game on the Trading Platform, contact us via email or report a problem with the Game. This information will include, amongst other details, your name, email address and phone number, date of birth and crypto-wallet address.

Information we collect about you

We will collect the information contained in any correspondence between you and us. For example, if you contact us by email, telephone or post, we will keep a record of your contact details and that correspondence or the nature of our correspondence.

We will also collect certain information about each of your use of the Game and how you use it, such as: o technical information, including the Internet protocol (IP) address used to connect your mobile device to the Internet, your login information, your geographical location, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; o information about your use of the Game, response times, download errors, length of use, game interaction information (such as scrolling, clicks, and mouse-overs), and any phone number used to call our customer service number; and o game preference settings.

This information will be collected by a third party website analytics service provider such as Google Analytics on our behalf.

Information we receive from other sources

This is information we receive about you if you use any of our contractual partners’ websites or services. We are working closely with third parties (including, for example, contractual partners, sub-contractors in technical, payment and delivery services, advertising network, analytics providers and search information providers). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

How We Use Information About You

We will use your information that you give to us in the following ways:

• to provide you access to the Game and to provide you with the information, products and services that you request from us; • to provide customer service and support, deal with enquiries or notify you of changes to the Game; • to ensure that we have a record of your explicit consent to the collection of your sensitive personal data; • to carry out aggregated and anonymised research about general consumer engagement with the Game (in accordance with our legitimate business interest); • for security purposes; • to enable us to enforce our legal rights, or to protect the rights, property or safety or our employees (we may have a legal obligation to do this, and otherwise will only do so in accordance with our legitimate business interest); • as part of our efforts to keep the Game and the Trading Platform safe and secure (in accordance with our legitimate business interests); • to provide and improve our products and services, including troubleshooting, data analysis, testing, research, statistical and survey purposes; and • to improve your user experience and to reduce delays (including by storing cached info such as weapon artwork, game economy and local map data on your device). Disclosure of Information Collected By Us

Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to use without your consent.

You agree that we can share your information with: • any third party that we work with where necessary for the purposes of granting you access to our Game. For example, we might engage other third party sub-contractors or service providers to help us host our Game, manage our content or mailing lists; • any affiliate or third party to whom disclosure is necessary to enable us to provide you with any services or products that you have requested through the Game which will be provided by such affiliates or third parties; • in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets; • if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; • any third parties where necessary to enable us to comply with any legal obligations, enforce our legal rights, or to protect the rights, property, or safety of our employees, customers, or where such disclosure is permitted or required by law (including without limitation any court, regulator or other relevant authority); • any selected third party that you consent to our sharing your information with for marketing purposes as we refer to above; and • any advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers but we will provide them with aggregate and anonymised information about our users. We will also use such aggregate information to help advertisers reach the kind of audience they want to target and we will use the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience. How We Look After Your Information And How Long We Keep It For

We use appropriate technological and operational security measures to protect your information against any unauthorised access to or unlawful use. However transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access, you acknowledge that we cannot always guarantee the security of information sent over the internet.

We will usually retain your information for three months after you have deleted the App from your device or for one year after you have stopped using the App but have not deleted it, but this might be longer if we need to retain your information as permitted by law. We retain your information in order to provide you with the services that you have requested from us or to enforce or defend our legal rights.

Where We Store Your Information

We may transfer your information to a territory based outside of the European Economic Area. If we do, we’ll ensure that your information is protected in accordance with our obligations under data protection laws either by transferring your information to a territory approved by the European Commission or by relying on an appropriate consent.

Your Rights To The Information We Hold About You

You have certain rights in respect of the information that we hold about you, including: • the right to ask us not to process your personal data for marketing purposes; • the right to request access to the information that we hold about you; and • the right to amend or remove information you give us at any time in certain circumstances. You may exercise your rights above by contacting us using the details contained in this Privacy Policy. Where we are entitled by applicable law to charge a fee to meet our costs in providing you with details of the information we hold about you, we will let you know if we intend to do so, and we may also require you to provide us with appropriate identification before we comply with this request.

You may request that we cease sending you any marketing information at any time by notifying us in writing or following any “unsubscribe” instructions included in any marketing communications we send to you.

Updates and Contact Information

We may modify this Privacy Policy from time to time. We will notify you of changes by posting changes here, or by other appropriate means. Any changes to the Privacy Policy will become effective when the updated policy is posted on the Services. Your use of the Game following such changes indicates your acceptance of the revised Privacy Policy.

WIN A CUSTOMISED WEAPON